The ICT equipment maintenance & Support Services Unit installs, maintains and repairs computer systems and equipment. The Unit also oversees PC upgrades for staff and students of the university. Support for User access to university systems and information resources as available in ICT Directorate are governed by the type of workstation or device used as follows:

  • Managed Workstations and Devices: Workstations and devices that attach to and access University Network both in terms of maintenance and antivirus/worms management.
  • Non-Managed Workstations and Devices Non-Managed workstations and devices may include but are not limited to faculty and staff workstations, personal computers, PDA's, etc.





Michael Gitau 

Ag, ICT Director

It gives me great pleasure to welcome you to Karatina University ICT Directorate.

The Directorate of Information and Communication Technology (ICT) was substantively established in July 2014, under the Office of the Vice Chancellor. The Directorate provides technical, strategic and policy advice on ICT matters and the implementation of various ICT work processes, procedures and other administrative related matters.

Mission of ICT Directorate
 “To make available the best ICT resources for academic and management operation of Karatina University”
Vision of ICT Directorate
“To become a dynamic directorate of ICT excellence propelling Karatina University to world-class status”
Our Core Values

  • Our obligations will be executed with commitment and professionalism
  • The values of integrity and meritocracy will guide all directorate activities
  • We will maintain a sense of self respect, discipline and responsibility
  • We commit ourselves to the practice of teamwork
  • We embrace efficacy and excellence


Help Desk


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P.O. BOX 1957—10101, Karatina, Kenya.

Tel: (+254) 20 2176 713

Mob: (+254) 729 721 200
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